Warranty and Return

warranty policy 

As a professional manufacturer of customized CNC parts, turning parts, and hardware fasteners such as nuts and bolts, we take pride in the quality of our products and services. However, due to the nature of our customized products, we do not provide traditional warranty for the parts themselves.

We ensure that all parts are manufactured according to the specifications provided by the customer and undergo careful inspection before shipment. If you encounter any product problems due to manufacturing defects, please contact us immediately and we will work with you to solve the problem.

Please note that our warranty does not include normal wear and tear, misuse, or modification of the product after purchase.

return policy 

We know that in some cases, you may need to return custom parts. Therefore, we have a limited return policy that allows for returns in certain circumstances.

Returns will be considered based on specific circumstances and must be authorized by our customer service team.

Please note that customized parts do not meet the return criteria due to dissatisfaction with the design or specifications provided by the customer.

We strive to provide excellent customer service and are committed to solving any issues you may encounter in your order. If you have any questions or concerns, please feel free to contact us at any time.